TERMS AND CONDITIONS OF SALE (“SALES TERMS”)
Version 2016-1; posted and effective as of June 2016
These Terms and Conditions establishes the conditions for the sales made between any individual wishing to make a purchase of products (“Products”) at online store www.adbuse.com/shop. (the “Online Store”)
The online store belongs to the registered Spanish company Living Design Solutions SL with Tax Number NIF B26503797 , La Rioja (Spain) Business Register, Volume 760, Page 035, number LO-15435, 1ª page. Contact firstname.lastname@example.org
1. ABOUT THESE TERMS AND CONDITIONS
We may change these Terms and Conditions from time to time. We will state the effective date above. Any changes to the Terms and Conditions will apply to orders placed on or after the effective date.
BY PLACING AN ORDER FOR PRODUCT(S) YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS AND CONDITIONS.
2. PLACING AN ORDER
Please note that orders can only be placed by non-trading individuals. Therefore, we will not accept orders placed by companies, associations, independent contractors or any other kind of legal entity. For wholesalers orders please contact email@example.com
To be able to buy Product(s) you have to:
• provide your name and address, phone number, email address, payment details and other required information;
• be at least 18 years of age;
In case you created an account with a personal user identification and password, keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.
3. ORDER PROCESSING AND CONTRACT CONCLUSION
You agree that your order is an offer to buy the Product(s) listed in your order under these Terms and Conditions. All orders must then be accepted by us.
We may choose not to accept orders in our sole discretion and notably abnormal orders, orders which we suspect are not placed in good faith or orders which have not been placed by individuals. We are not required to provide a reason for declining to accept any order, though may do so in our sole discretion.
After having received your order, if we accept it, we will send you an order confirmation by email with your order number and details of the Product(s) you have ordered and the Terms and Conditions.
Conclusion of the contract will take place the moment you receive the order confirmation email.
The order confirmation email is your proof of purchase, please store it as we will not archive your contract.
4. PRICES, SHIPPING AND HANDLING CHARGES AND TAXES
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Prices for the Product(s) include IVA (Spanish VAT) or other applicable taxes in Spain but do not include charges for shipping and handling.
Separate charges for shipping, handling and their related VAT or other taxes will be shown in the Online Store during the ordering process and, in any case, on the Order confirmation email.
In case certain costs cannot be reasonably calculated before the conclusion of the contract, you will be informed about the manner in which the total price will be calculated.
In case of purchase of a product that include exotic leather, take notice that they are Cites certified leathers and can be delivered only in the European Union territory.
ORDERS OUTSIDE EU that need special certification, cannot be placed by shop online, they have to be placed via email firstname.lastname@example.org
DELIVERIES ON THE EU are subjected to the following restrictions:
We are unable to deliver to:
P.O. Box addresses,
Hotels and hostels,
Delivery options are as follows for products on stock in Spain and in almost all the countries of the EU (bespoke products or not on stock products are requested their delivery time by mail or it will be indicated in the shop on-line):
Standard: estimated delivery time of 5 to 7 business days
Express: estimated delivery time of 3 to 4 business days
Delivery time as well as the delivery option you chose will be confirmed in the order confirmation.
Delivery date will not exceed 40 days, unless you specifically agree to a later date. Possible production cut off times: Christmas, Easter, August
In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered Product(s) to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us. If the Product(s) remain undelivered after the first delivery attempt for a period of 7 working days and are returned to us undelivered, we shall be entitled to cancel the contract and we will refund you in accordance with the provisions of Article 9.
We shall not be held responsible for delayed delivery or failure to perform, if the delay or failure is neither due to our fault nor for our account pursuant to the law or generally accepted principles.
We encourage you to examine the delivery package and received Product(s) within 14 (fourteen) days after they are delivered to you and check their condition and that the content of the delivery package is complete. In case of damaged or missing Product(s), please contact as by mail email@example.com.
Please take care and check that the package and the interior of the product is in perfect conditions before signing the acceptation of the package. According to law delivery company has to wait until you open the package. Take notice that once is signed the delivery document you agree that the product is delivered in perfect conditions. Is something being wrong you have 24 hours to indicate it to us by writing via email firstname.lastname@example.org , after those 24 hours we do not assume any responsibility.
For details on different delivery options please see summary of our services.
6. PRODUCT(S) AVAILABILITY
We do not guarantee the availability of any Product(s) in the Online Store.
Unless we accepted your order, we reserve the right, without liability or earlier notice, to change, discontinue or to stop making available any Product(s).
Please use the Online Store as your final point of reference when checking product characteristics and not any other source of information.
Payment can be made by Credit card /Bank Transfer
All payments will be subject to security checks.
Therefore our services may contact you to confirm your order information and order details such as proof of address, proof of address in the name of the person indicated for the delivery address etc.
Your order will be sent once we have received the complete amount of the order payment and once all the goods ordered are available for delivery unless is indicated the contrary.
Our bank details:
Company: Living Design Solutions, S.L.
Credit and debit cards (Visa, Visa Electron, MasterCard), through payment platform “REDSYS” with the security system 3D Secure. Once you click credit card payment you will be send to the payment platform; your credit card details are not registered by us.
Once the confirmation of the total payment is received by us the goods will be delivered.
9. RETURN AND REFUND
Please note that we will only process returns and refunds for Product(s) bought in the Online Store or directly bought from us by mail.
CANCELLATION RIGHT: If you have bought Product(s) for your own private use as a consumer and want to exercise your right to cancel the contract and return the Product(s) to us within 14 days after the date on which you receive the Product(s) following the steps below indicated.
You may only return Product(s) over which you have taken reasonable care and which you have not used
You will be liable for any diminished value of the Product(s) resulting from your handling of the Product(s)
PLEASE NOTE THAT YOU CANNOT EXERCISE THIS RIGHT OF CANCELLATION IN RESPECT OF:
– ANY PRODUCT(S) WHICH HAVE BEEN MADE TO THE CONSUMER’S SPECIFICATIONS OR CLEARLY PERSONALISED,
.-ANY PROCUCT WHITHOUT ITS ORIGINAL LABEL OR PACKAGING
.-ANY USED PRODUCT.
You will bear the direct costs for returning the Product(s), all our products follow strictly quality process before being delivered.
In order to exercise your cancellation right, please follow the steps below
1) REQUEST CANCELLATION AND REFUND
Go to My account and select the products to be returned
• Open your personal session in adbuse.com with your registered user data and go My Account> My Orders > Select the order > Refund or Size change and then Indicate us your return reason
• Select the products to be returned and quantities
• Confirm the return and we will send you your declaration to cancel the order, and a formulary to be fulfilled
• You have to print it, fill it in and place it inside the package with the returned Product(s).
You will then have to return the Product(s) without undue delay and in any event not later than 14 days from the date on which you notified your decision to withdraw from the contract.
2) RETURN PROCEDURE: PACKAGE, FORMULARY and SENDING
• Place the filled and printed formulary inside the package with the returned product in its original packaging
• You must return the Product(s) in their original package.
• You have to prepared the products without being used with its original packaging and original label
• Please treat the Product(s) with reasonable care and return them in the condition that they were delivered to you.
• Please pack the Product(s) securely and make sure that your order number is clearly visible on the outside of the parcel.
• You must include all accessories and any free gifts that came in the same package.
You can only send back the product (s) on which you have taken reasonable care, and that has not been used.
To ensure fast and secure return we encourage you to follow the given return instructions.
3) REFUND PROCEDURE: CHECK and REFUND
We will refund the price you paid for the Product(s) within 14 days from the day on which we are informed of your decision to cancel the contract. However, we may withhold such reimbursement until receipt of the Product(s).
The refund will be confirmed by email.
Payment will be carried out using with the same means of payment as you used for the initial transaction.
If you return Product(s) 1) that you are not entitled to return, 2) that you damaged or used or ,3) with Product(s) missing, or 4) have otherwise failed to exercise reasonable care when taking care of and returning Product(s), we reserve the right either to reject your return and decline to refund or to reduce any payments to be refunded to you for the diminished value of the Product(s), subject to applicable law.
Other return cases: If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay via email or by phone for assistance.
10. PERSONAL DATA
We will take reasonable care to keep the details of your order and payment secure, but (in the absence of material negligence on our part) we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
We shall not be liable for any losses related to any business of yours such as lost data, lost profits, lost revenues or business interruption.
We shall use our reasonable endeavours to verify the accuracy of information that is used on the Online Store but, subject to applicable law, cannot guarantee that all information will always be accurate and complete. It is possible, for example, that Product images and packaging may not always match Products supplied. If you have any questions or concerns in this regard, please contact us before ordering any Product(s). Also, pricing mistakes may occur from time to time, in which case we may cancel any orders being processed or accepted by us. We will correct errors on our Online Store as soon as possible after becoming aware of them.
The Online Store may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Online Store and any transactions conducted on or through the Online Store.
In relation to purchases from the Online Store, we will communicate electronically by sending email or otherwise posting electronically.
12. CUSTOMER SERVICE
Our Customer Service will assist you with any Online Store order related questions. You can contact us via email email@example.com
13. GOVERNING LAW AND COURT
These Terms and Conditions shall be governed and construed in accordance with the laws of Kingdom of Spain and its courts.